How to submit an Order Request

3D Print Order Request

If you want to use special 3D Printers of the UOttawa Makerspace or use printers when the space is not normally open or get us to do a job for you, you can send a Print Order Request on Makerepo.

1. You can access this page by logging on makerepo.com or creating an account.
2. Click on the dropdown menu at the top right on your profile name.
3. Click on "Job Order Request" and then click on "Create a New Job Order".

To submit the request:

Step 1

1. Select the job type, in this case it would be "3D Print".

Step 2

1. Please note that there is always a 10$ Service Fee if you decide to accept the quote (if you don't accept the quote, you won't be charged).
2. Input your STL File.
   1. It is possible to add more then 1 file however please note that it is an additional 5$ for parts that need to be on a separate print bed.
3. Choose the material:
   • PLA
   • ABS
   • Dimension SST Printer (Industrial Grade Printer that prints with ABS and Soluble Support filament)
   • Markforged Materials (Onyx and more)
   • Others : Ninjaflex (Flexible), PVA and others (Contact Us for the exact list of materials : makerspace@uottawa.ca)
4. Choose the quality depending on what you need.

Step 3

1. Choose if you need expedited printing (it will add a 20$ CAD surcharge).
2. Choose if you need the part to be cleaned (support removal, it will add a 5$ CAD surcharge).

Step 4

1. Add any comments about the job that we need to know.

Approval and print process

1. When you are ready, submit the request (please note that you can decide to decline the quote once you receive it).
2. Wait until you receive an email from us, it will give you a detailed quote that you can accept or not.
   1. If you want to accept it go back to the "Job Order Request" page and click "Approve". From the moment you accept the quote you accept to pay the price of your part before you pick it up.
   2. Please note that we can deny jobs for different reasons that will be detailed in the email (won't work, too big, weapons and more). If you want to fix your file and send it again, please do so, we will review the new file.
3. Once you accept the quote, the staff will process it and print it when it will be the next in queue. Please note that we will go in the order of accepted quote, it might take a few days or weeks before it gets completed depending on the current demands (if you need the faster print, please choose expedited printing).
4. Once the job is ready, you will receive an email and you can pay for the part, see the page on paying for more details. You can then come pick it up at the UOttawa Makerspace.

If you need help or have any questions, don't hesitate to come see the staff at UOttawa Makerspace or send an email to makerspace@uottawa.ca we will try to get to you as soon as possible!

Laser Cut Order Request

If you want to use the laser cutter when the space is not normally open or get us to do a job for you, you can send a Laser Cut Order Request on Makerepo.

1. You can access this page by logging on makerepo.com or creating an account.
2. Click on the dropdown menu at the top right on your profile name.
3. Click on "Job Order Request" and then click on "Create a New Job Order".

To submit the request:

Step 1

1. Select the job type, in this case it would be "Laser cut".

Step 2

1. Please note that there is always a 15$ Service Fee if you decide to accept the quote (if you don't accept the quote, you won't be charged).
2. Please note that you will be quoted based on approximate job time with the rates of 10$/h for vectoring only and 24$/h for anything else (machine costs dependant on the size of the job), plus the cost of material.
3. Input your SVG File.
   1. It is possible to add more then 1 file however please note that it is an additional 5$ for parts that need to be on a separate piece of material.
4. Choose the material:
   • MDF (1/8in or 1/4in)
   • Acrylic (1/8in or 1/4in)
   • Others
   • Please always check the Makerstore to ensure we have your requested material in stock.

Step 3

1. Choose if you need expedited printing (it will add a 20$ CAD surcharge).

Step 4

1. Add any comments about the job that we need to know.

Approval and cutting process

1. When you are ready, submit the request (please note that you can decide to decline the quote once you receive it).
2. Wait until you receive an email from us, it will give you a detailed quote that you can accept or not.
   1. If you want to accept it go back to the "Job Order Request" page and click "Approve". From the moment you accept the quote you accept to pay the price of your part before you pick it up.
   2. Please note that we can deny jobs for different reasons that will be detailed in the email (won't work, too big, weapons and more). If you want to fix your file and send it again, please do so, we will review the new file.
3. Once you accept the quote, the staff will process it and cut it when it will be the next in queue. Please note that we will go in the order of accepted quote, it might take a few days or weeks before it gets completed depending on the current demands (if you need the faster print, please choose expedited printing).
4. Once the job is ready, you will receive an email and you can pay for the part, see the page on paying for more details. You can then come pick it up at the UOttawa Makerspace.

If you need help or have any questions, don't hesitate to come see the staff at UOttawa Makerspace or send an email to makerspace@uottawa.ca we will try to get to you as soon as possible!