When using an Arduino for the first time, you may encounter some issues. This page will outline some of the most often issues seen, however, for more detail a search of the error in google will allow you to gain a further understanding of the problem at hand.
Arduino UNO make by a third-party company is not being registered/connecting to the Arduino board. Go to the manufacturers site and determine what libraries are missing and install them. For the board provided by the university you will need the following library: